ONLINE SUPPORT

Tech Support

This plan is no longer sold as of 9/13/2015. Please ask an Agent about Geek Squad 24/7 Support.
$199.99
HERE'S WHAT YOU'LL GET:
Clients with existing Geek Squad Tech Support memberships receive unlimited in-store help, online chats, remote and phone support Includes virus removal, full diagnostics and repair of operating system and software issues for up to three computing devices. Tech Support customers can also get up to 90 minutes of in-home support for a $49.99 fee per visit.

HOW DOES ONLINE SUPPORT WORK?

  1. CONNECT WITH AN AGENT

    Click 'GET SUPPORT NOW' or choose your own Agent. You will be required to provide basic contact information in case you become disconnected.

  2. GET DIAGNOSED

    An Agent will ask you a few questions to help diagnose your issue and ensure it's something they can fix.

  3. PROVIDE PAYMENT

    We accept all major credit cards. Simply enter your information and prepare to be amazed.

  4. RELAX

    An Agent will take charge and resolve your issue. You'll have an opportunity to rate your experience immediately after your session.