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Remote Access Needed

Remote Access Needed
Agent:
Agent Brent N.
Session Date:
12/18/09, 11:47AM
Product:
Networking and Internet
Problem details:
Client needed to be able to remotely access a home computer from the road so that he could use the programs on that computer.
Solution details:
Installed and configured remote access software. Instructed client on how to use it and tested to confirm everything was working.
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Geek Squad Virutal Agent
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Experience:
224 Cases 
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