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Norton Antivirus

Norton Antivirus
Agent:
Agent Joseph R.
Session Date:
10/31/09, 05:16AM
Product:
PC and Software
Problem details:

- Client had a stuck version of Norton 360 on the machine. It would not uninstall or finish setting up.

Solution details:
- Removed 360 using approved tools, then installed the new version of Norton that the client purchased online.
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Geek Squad Virutal Agent
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Experience:
64 Cases 
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