How does online support work?
Choose Agent

1.Choose
a service or
a Virtual Agent®.
Connect to Agent

2.Connect
to the agent and watch your problem be solved.
Problem solved

3.Done
Relax and rate your experience.
Select a topic...
  

Koobface Infection

Koobface Infection
Agent:
Agent Stacy S
Session Date:
11/18/09, 08:20PM
Product:
Virus and Spyware Removal
Problem details:
Client infected with Koobface, experiencing pop ups and advertisments
Solution details:
Removed infection, optimized system and updated Windows
Get Live Help from This Agent:
Click here to visit this Agent's Profile page. You can chat live or leave a message.
offline
offline
Geek Squad Virutal Agent
Customers Ratings:
Overall:
Experience:
424 Cases 
Related Solutions:
Relevant Knowledge removal
Windows System Defender
SecurityTool Fakealert
Trojan Removal
Virus removal
Tell your friends about this solution:
We never sell or release any email addresses entered into our invitation system.
© 2009 Geek Squad. All rights reserved. Geek Squad, GeekSquad.com and the tag design are trademarks of Geek Squad.

You are on a site hosted and operated by SupportSpace. Services will be provided by GeekSquad and/or an authorized 3rd party technician. The information you provide will be handled according to the SupportSpace Privacy Policy and may be shared with Geek Squad. For more information on how Geek Squad will handle your information please review the Geek Squad Privacy Policy