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DVD Rom issue

DVD Rom issue
Agent:
Agent Joseph R.
Session Date:
Product:
DVD Player and Recorder
Problem details:
Client's new USB dvd drive would not function
Solution details:
I reinstalled the drive and USB controller to get it to recognize, then performed a tune up on the client's computer
Tags:
usb, DVD
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busy
Geek Squad Virutal Agent
Customers Ratings:
Overall:
Experience:
378 Cases 
Related Solutions:
OS repair, av intall
Tune up, virus installation
CD ROM Not Detected
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Peachtree, AOL disabled
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