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Blackberry Desktop Malfunction

Blackberry Desktop Malfunction
Agent:
Agent Dustin. D
Session Date:
11/03/09, 10:34AM
Product:
PC and Software
Problem details:

Clients Blackberry Desktop software was constantly asking for the Roxio Media Manager file.

Solution details:
Uninstalled Blackberry software manually and reinstalled sucessfully
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Geek Squad Virutal Agent
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Experience:
242 Cases 
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