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Alpha Antivirus

Alpha Antivirus
Agent:
Agent Cory W.
Session Date:
Product:
Virus and Spyware Removal
Problem details:
Client has Alpha Antivirus (fake antivirus) infection on his PC causing a fake blue screen of death (BSOD) and requesting money as a fake antivirus.
Solution details:
Ran several removal tools, performed manual removals and was able to clean off all infections. Installed and ran client's newly installed protection software. Optimized performance and verified functionality.
Tags:
Alpha AntiVirus, Fake Antivirus, malware
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Geek Squad Virutal Agent
Customers Ratings:
Overall:
Experience:
326 Cases 
Related Solutions:
Virus and Spyware Removal
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