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ONLINE SUPPORT

Online Support Subscription

Give yourself peace of mind for 6 months with the Geek Squad Technology Support Plan. You'll receive technical support for up to 5 of your personal computers (separate set-up fees apply for each computer) and connected devices, and support for your home network.
$19.99/month
plus one time setup fee of $69.00
HERE'S WHAT YOU'LL GET:
With a Geek Squad Technology Support Plan you will receive:
  • One-time PC tune-up and ongoing optimization to enhance system performance
  • PC and Networking Support 24x7
  • Virus and Spyware removal
  • Assistance with specified digital devices and peripherals including MP3 players, PDAs, and digital cameras
  • Software installation/removal and troubleshooting
  • Email setup and troubleshooting.
  • Printer installation and troubleshooting
  • The Geek Squad Technology Support Plan covers up to 5 personal computers.
  • Training and training services are not included, but are available at our standard service rate.
  • As a support plan member you are entitled to 15% off Geek Squad in home services
  • Cost: $19.99/month, plus a one-time setup fee of $69.00 per computer
OR CHOOSE YOUR AGENT
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HOW DOES ONLINE SUPPORT WORK?

  1. CONNECT WITH AN AGENT

    Click 'GET SUPPORT NOW' or choose your own Agent. You will be required to provide basic contact information in case you become disconnected.

  2. GET DIAGNOSED

    An Agent will ask you a few questions to help diagnose your issue and ensure it's something they can fix.

  3. PROVIDE PAYMENT

    We accept all major credit cards. Simply enter your information and prepare to be amazed.

  4. RELAX

    An Agent will take charge and resolve your issue. You'll have an opportunity to rate your experience immediately after your session.