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ONLINE SUPPORT

Camera & Camcorder Setup

Have a Geek Squad Agent guide you through the setup of your new digital camera or camcorder with a 60-minute consultation! We'll use your existing high-speed internet connection to remotely connect into your computer and walk you through the setup of your new digital camera or camcorder while teaching you how to get the most out of your technology.
$29.99
HERE'S WHAT YOU'LL GET:
  • Setup of software that came with camera and/or setup of a free photo program
  • Teach the client how to transfer photos from their camera onto their computer
  • Teach the client how to import photos into the program of their choice. Example: Shutterfly
  • Teach client how to import photos into one online website (Facebook, Snapfish, Flickr, etc..)
  • Teach the client how to perform basic photo editing (remove red eye from photos)
  • 15 minute Q&A session to answer basic functionality and operation of camera
OR CHOOSE YOUR AGENT
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HOW DOES ONLINE SUPPORT WORK?

  1. CONNECT WITH AN AGENT

    Click 'GET SUPPORT NOW' or choose your own Agent. You will be required to provide basic contact information in case you become disconnected.

  2. GET DIAGNOSED

    An Agent will ask you a few questions to help diagnose your issue and ensure it's something they can fix.

  3. PROVIDE PAYMENT

    We accept all major credit cards. Simply enter your information and prepare to be amazed.

  4. RELAX

    An Agent will take charge and resolve your issue. You'll have an opportunity to rate your experience immediately after your session.