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Remote Control Setup

Thank you for purchasing Geek Squad Online Support
One remote, all of your needs, except for making you a sandwich. With Geek Squad we’ll program your new remote without even having to come to your house.
Here’s what you’ll need:
  1. 1.
    Your Online Harmony Remote Setup Card (Do not scratch off the gray security coating on the back until an Agent tells you to do so.)
  2. 2.
    Working Broadband Connection connected to the computer you wish the Harmony Remote set up on.
  3. 3.
    A list of the devices, with model numbers, that you wish to include with the setup.
During the setup process you may be asked to gather additional information around the home theater equipment you own as well as what type of activities you would like to accomplish with them.
OR CHOOSE YOUR AGENT
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HOW DOES ONLINE SUPPORT WORK?

  1. CONNECT WITH AN AGENT

    Click 'GET SUPPORT NOW' or choose your own Agent. You will be required to provide basic contact information in case you become disconnected.

  2. GET DIAGNOSED

    An Agent will ask you a few questions to help diagnose your issue and ensure it's something they can fix.

  3. PROVIDE PAYMENT

    We accept all major credit cards. Simply enter your information and prepare to be amazed.

  4. RELAX

    An Agent will take charge and resolve your issue. You'll have an opportunity to rate your experience immediately after your session.