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Ben
I have a BS in computer science and I specialize in PC support and web development. For windows I have the most knowledge in XP and Vista but I am also familiar with 2000/2003/2008 Servers, 98, and 7. I am studying for the A+ certification.
Products:
Computer Support, Web Design and development, Check Point ZoneAlarm, Database, Hardware, Microsoft Office, Routers, Modem, Hubs and Switches, Windows, PC Support, Internet Support
Certifications:
B.Sc.(Union University, 2008)
Languages:
English
Services I Support:
 Windows 7 Basic Training (30 Minutes)Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
 Price: $49.99
 Virus & Spyware Removal (OS Service)Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely. Price: $149.99
 Vista Advanced Training 60 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $79.99
Vista Basic Training 30 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $49.99
 Email SetupWould you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Price: $49.99
 Cell Phone Email SetupDo you have a new smartphone, and want access to your e-mail from anywhere, right on your phone? A Geek Squad Agent can remotely control your phone, and change the necessary settings to make all of your e-mails accessible. Software(s) not included.
Price: $49.99
 Online Data Backup SetupWe can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.
Service does not include Online Data Backup account Price: $69.99
 iPod and MP3 TroubleshootingGet your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Price: $49.99
 Add a device to Existing NetworkAdd on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Price: $79.99
 Printer SetupNeed a new printer installed?
We can help quickly setup and configure your new printer Price: $49.99
 iPod and MP3 Setup and TrainingLearn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Price: $49.99
Printer TroubleshootingExperiencing printer issues?
We can quickly get your old printer running again. Price: $69.99
 Email TroubleshootingE-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Price: $69.99
 Microsoft Office TroubleshootingIs Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service. Price: $69.99
 PC Tune-upIs your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly. Price: $49.99
Windows 7 Advanced Training (60 Minutes)Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Price: $79.99
 Wireless Network / Internet SecurityDid you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Price: $79.99
 Software Install and SetupGet that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Price: $49.99
03/28/2010 | PC Tuneup
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03/20/2010 | PC Tuneup
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03/18/2010 | Virus and Spyware Removal
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03/16/2010 | PC Tuneup
Very professional and very unbiased. Great job!! Communicative:
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03/11/2010 | PC Tuneup
thanks you made it easy to understand and do Efficient:
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03/09/2010 | PC Tuneup
Its kind of hard to rate, as I don't have much to compare him to. I think everything went well though. Efficient:
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03/06/2010 | PC Tuneup
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03/04/2010 | Software
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03/04/2010 | Windows
Ben was very helpful. He shared a lot of his thoughts about XP, Vista, and Windows 7 which I appreciated. Efficient:
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03/02/2010 | Windows
This agent was very laid back and almost seemed like he was not with it, like he was stoned or soemthing. At times, I didn't know if I was suppose to be doing something or if he was. At one point, there was no communication for almost 2 minutes Friendly:
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03/02/2010 | PC Tuneup
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03/01/2010 | PC Tuneup
He even answered several questions after fixing several issues on my computer. Knowledgeable:
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03/01/2010 | PC Tuneup
Hes was great Communicative:
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03/01/2010 | PC Tuneup
Ben did a good job Efficient:
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03/01/2010 | PC Tuneup
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02/28/2010 | PC Tuneup
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02/27/2010 | PC Tuneup
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02/27/2010 | PC Tuneup
Great Service! Communicative:
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02/26/2010 | Printers
Was very helpful in resolving a very difficult problem. Knowledgeable:
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02/25/2010 | Microsoft Media Player
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02/23/2010 | PC Tuneup
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02/22/2010 | PC Tuneup
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02/22/2010 | PC Tuneup
Thank you for your help, it was greatly appreciated. Should I consider running "Tune-Up" continuously on my computer? Efficient:
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02/15/2010 | PC Tuneup
The only request I would have is an explination as to why my computer was run slowly and what I could do in the future to prevent it. Knowledgeable:
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02/14/2010 | Google Apps
Very patient - certainly more than I would be with such a little annoying problem. Knowledgeable:
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02/13/2010 | Wireless Network
solved my problem so I'm happy Communicative:
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02/13/2010 | PC Tuneup
Great job and kept me informed of what he was doing. Would hope to have him again if I need help. Friendly:
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02/09/2010 | PC Tuneup
ben was very professional and handled my pc tune up very fast and checked with me if i had any question. Great service will recommend service to friends. Efficient:
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02/08/2010 | PC Tuneup
This process is mind boggling for a computer challenged person such as myself. Whatever happened was painless, and Ben was quite helpfull. Thaks again Efficient:
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02/06/2010 | PC Tuneup
thanks Ben Communicative:
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02/05/2010 | PC Tuneup
I paid for this session with my original order. Do not charge me again, as you suggested, or I will refuse the extra charge. Knowledgeable:
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01/19/2010 | Microsoft Outlook
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01/14/2010 | Microsoft Office
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01/13/2010 | PC Tuneup
Now....I still have to test out the computer to see how it works. Ben was very helpful by telling me what I should be doing/running coming forward to avoid future problems. With any luck, I'm back operating the way a computer should be! Thank you Ben, Knowledgeable:
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01/13/2010 | PC Tuneup
Ben Was great! I do not know much about computers. He explained everything in layman's terms! Knowledgeable:
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01/07/2010 | PC Tuneup
Very Patient...Thanks again Communicative:
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01/06/2010 | PC Tuneup
THANKS Efficient:
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01/04/2010 | PC Tuneup
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01/01/2010 | iPod and MP3
Ben is positively a great tech and was very efficient and pleasure to work with today. Thank you. Please pass on the kudos.... Friendly:
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12/30/2009 | PC Tuneup
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12/29/2009 | Windows 7
Took Ben only 15 minutes to fix what had been driving me crazy for a week! Knowledgeable:
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12/28/2009 | PC Tuneup
thanks for the help! Friendly:
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12/28/2009 | iTunes
I was charged for the wrong service and the problem was unresolved.....Agent instructed me to request a refund Efficient:
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12/27/2009 | PC Tuneup
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12/23/2009 | PC Tuneup
It's something I've experinced for the first time and I have to admit that is terrific. Although I had to set up Windows Vista lately, I had some problems with my computer that refers to the speed of it. It was really slow, but now I find it a lot bette Communicative:
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12/19/2009 | PC Tuneup
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12/19/2009 | PC Tuneup
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12/17/2009 | PC Tuneup
Ben knows what he is doing!!! He was so helpful and professional, an expert by far! I will be coming back to him :) Communicative:
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12/16/2009 | PC Tuneup
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