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Agent Josh W.

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Geek Squad Virutal Agent
Agent Josh W.
United States, South Dakota
Customers Ratings:
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187 Cases 
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With nearly 3 years of Geek Squad experience under my belt and clip-on tie, I will be able to handle almost any issue you throw my way. Got a virus? No problem. PC a little sluggish? Whatever the issue, I’ll make sure your computer has a speedy recovery.
Products:
.NET, Virus and Spyware Removal, PC Tuneup, Firefox
Languages:
English
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Services I Support:
Windows 7 Basic Training (30 Minutes)

Windows 7 Basic Training (30 Minutes)

Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
Get live support now
Price: $49.99
Virus & Spyware Removal (OS Service)

Virus & Spyware Removal (OS Service)

Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely.
Get live support now
Price: $149.99
Vista Advanced Training 60 minutes

Vista Advanced Training 60 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Get live support now
Price: $79.99
Vista Basic Training 30 minutes

Vista Basic Training 30 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Get live support now
Price: $49.99
Email Setup

Email Setup

Would you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Get live support now
Price: $49.99
Cell Phone Email Setup

Cell Phone Email Setup

Do you have a new smartphone, and want access to your e-mail from anywhere, right on your phone? A Geek Squad Agent can remotely control your phone, and change the necessary settings to make all of your e-mails accessible. Software(s) not included.
Get live support now
Price: $49.99
Online Data Backup Setup

Online Data Backup Setup

We can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.

Service does not include Online Data Backup account
Get live support now
Price: $69.99
iPod and MP3 Troubleshooting

iPod and MP3 Troubleshooting

Get your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Get live support now
Price: $49.99
Add a device to Existing Network

Add a device to Existing Network

Add on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Get live support now
Price: $79.99
iPod and MP3 Setup and Training

iPod and MP3 Setup and Training

Learn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Get live support now
Price: $49.99
Email Troubleshooting

Email Troubleshooting

E-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Get live support now
Price: $69.99
2 Device Networking / Troubleshooting

2 Device Networking / Troubleshooting

Having problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Get live support now
Price: $99.99
Microsoft Office Troubleshooting

Microsoft Office Troubleshooting

Is Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service.
Get live support now
Price: $69.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again.
Get live support now
Price: $49.99
Windows 7 Advanced Training (60 Minutes)

Windows 7 Advanced Training (60 Minutes)

Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Get live support now
Price: $79.99
PC Tune-up

PC Tune-up

Is your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly.
Get live support now
Price: $49.99
Wireless Network / Internet Security

Wireless Network / Internet Security

Did you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Get live support now
Price: $79.99
Software Install and Setup

Software Install and Setup

Get that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Get live support now
Price: $49.99
03/11/2010 | PC Tuneup
I was very happily surprised. I wanted to try out Geek Squad for a while and used my desire to speed up my computer as a good chance to try the services. I really appreciate the quality help at affordable prices. 
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03/11/2010 | Virus and Spyware Removal
josh was very knowagable and helpful. thank you 
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03/11/2010 | Email and Internet
Very friendly, helpful and patient. 
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03/11/2010 | PC Tuneup
I am such a neophite with the computer. Josh was very helpful. 
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03/10/2010 | PC Tuneup
Josh fixed my computer today. I was about to pull my hair out. Josh was understandingat my lack of knowledge but took the time to answer my questions, I need to hook up my wifes lap top with a remote printer bought from Best Buys as a x-mas present 
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03/10/2010 | Virus and Spyware Removal
Hope to be able to use Josh on our other computer, which unfortunately will be soon. Cheers. 
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03/09/2010 | PC Tuneup
Josh did a super job tuning up my PC.  It's working better than new. 
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03/09/2010 | Virus and Spyware Removal
Should have done this long ago!! 
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03/09/2010 | Quicken
I have to spend some time with this program as it is different from the older Quicken 2007 for Mac.  But it is installed correctly and is working just fine.

Josh, thanks very much. j 
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03/08/2010 | Virus - Spyware
Agent Josh W. was extremely competent and knowledgeable as he took over my computer remotely. He diagnosed the problem and presented me with a solution within 10 minutes. He was very patient and fixed my computer which now runs better than new. 
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03/08/2010 | Virus and Spyware Removal
 
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03/08/2010 | PC and Software
great job, Josh 
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03/06/2010 | Virus and Spyware Removal
 
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03/05/2010 | Virus and Spyware Removal
Josh was so helpful and I coulnt asked for a better agent. If i have any further problems Josh will be the agent I turn to. 
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03/05/2010 | Virus and Spyware Removal
I was having issues with my debit card that took longer than i thought to resolve and he was very patient to wait around for me THANKS JOSH 
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03/04/2010 | Audio
he saved me over a $1000 by fixing my problem. I didn't have to buy a new pc! 
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03/04/2010 | Virus and Spyware Removal
Well done Josh! My computer was a mess. I am now a believer in remote computer service! Thank you. 
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03/04/2010 | Virus and Spyware Removal
He is really great and made my computer run so much better. I would give him 6 stars if possible. 
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03/03/2010 | Virus and Spyware Removal
 
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03/03/2010 | PC and Software
Josh was very patient and helpful 
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03/03/2010 | Virus - Spyware
working great now, thanks for fixing my computer! 
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03/03/2010 | Virus and Spyware Removal
Very nice and answered every question I had. Got the job done quick!! I would recommend!! 
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03/03/2010 | Wireless 802.11
Josh was great. He explained everything thoroughly was finished in the amount of time he stated. 
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03/03/2010 | Virus and Spyware Removal
 
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03/02/2010 | Virus and Spyware Removal
Josh did a great job, was patient with me, helpful, through, and friendly. You are lucky to have such a good agent working for you. Treat him right. deland cochran 
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03/02/2010 | Virus - Spyware
Great Service...You guys really know what your doing!!!! 5 Stars 
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03/02/2010 | Virus and Spyware Removal
Josh was friendly, personable, knowledgeable and efficient. He provided perfect customer service. 
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02/24/2010 | PC Tuneup
The computer's speed has improved immeasurably. I will definitely be calling the Geek Squad again rather than trying to solve my own issues. 
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02/24/2010 | Windows
Thank you Josh - my computer is running great!!! I will recommend you to everyone; I have already posted you on my Facebook! 
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02/24/2010 | Virus and Spyware Removal
Josh provided me with effecient, friendly service and resolved the issues with my computer. He was very nice and helpful. Thank you Josh! 
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02/24/2010 | Microsoft Outlook
Josh was very patient with me because I am computer challenged and my husband usually handles these matters. I will have Josh help my husband with his computer issues within the next few days. Many blessings to you and yours.
sh 
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02/23/2010 | Virus and Spyware Removal
Great help, fast and safe. 
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02/22/2010 | Virus and Spyware Removal
Wow haw great this was.  I have no time to wait in a computer store and I am not willing to give it up for days.  These guys were the best. 
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02/22/2010 | Internet Explorer
He was quite fast and easy to work with and he was more than willing to answer all of my questions. He also did the work in a timely manner. 
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02/22/2010 | Virus and Spyware Removal
Josh was very helpful and had my computer running very quickly. Thank you so much, grea job!! 
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02/22/2010 | PC Tuneup
Josh did an awsome job with my computer,very efficiant!!! Mycomp. savy is limited and I didn't have any trouble following him..thanks again! 
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02/22/2010 | PC Tuneup
 
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02/21/2010 | Virus and Spyware Removal
Wonderful! Very knowledgeable and clearly outlined what needed to be done and did it! 
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02/21/2010 | Virus and Spyware Removal
Agent Josh did a great job and finished the work on my computer even sooner than he promised. 
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02/20/2010 | Virus and Spyware Removal
thank you so much for all of your assistance. 
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02/19/2010 | Virus and Spyware Removal
I was impressed by his willingness to stay with the project until it was done. thank you 
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02/19/2010 | All in One Printer
Great job on getting my printer set up! 
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02/18/2010 | Internet Explorer
expedient, professional, knowledgeable. I would recommend GeekSquad/Josh' assistance to anyone with a stubborn computer problem! 
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02/17/2010 | Virus and Spyware Removal
My computer works so much faster, I love it!!! Agent Josh was very helpful with all that he did! Thanks! 
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02/17/2010 | PC Tuneup
 
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02/15/2010 | PC Tuneup
The agent, Josh W., provided excellent and friendly service. I feel he went went above and beyond to satisfy my computer needs. I will reccomend Josh to anyone I know of that needs such services. Thanks Josh 
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02/15/2010 | Virus and Spyware Removal
Josh did a terrific job removing a virus without any hassle to me. 
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02/11/2010 | PC Tuneup
Josh was courteous, informed and helpful. My computer is working better than ever! A real lifesaver! Thank you so much. 
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02/10/2010 | PC Tuneup
you guys rock 
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02/10/2010 | PC and Software
Excellent service and it beats dragging the computer into the local repair shop... 
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Click for more

Read Other Problems and Solutions

PC Tune-up

March 11, 2010
Client requested a PC Tune-up to get rid of multiple unnecessary programs and to improve performance.

Thunderbird

March 11, 2010
E-mail was completely gone from profile folder

Security Tool

March 11, 2010
Client was infected with a virus known as Security Tool.

No sound

March 11, 2010
There was no audio on the computer at all.

PC Tune-up

March 11, 2010
Computer was running slowly and had many unneeded applications.

Security Tool and Pers Security

March 11, 2010
Client was infected with both Security Tool and Pers Security, causing unintended pop-ups and various other issues.

PC Tune-up

March 11, 2010
Client requested a PC Tune-up because the computer was just turning 1 year old.

AV7 Infection.

March 11, 2010
Unit was infected with a virus known as AV7 that causes pop-ups and other issues.

Infections

March 10, 2010
Unit was infected with various types of malware, causing a wide range of issues with the PC.

Printer Help

March 10, 2010
Canon printer would not print/scan
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