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Tiffany Carter
Personal Helpdesk for ALL Desktops, Laptops & Network Issues.10 Years Professional Experience quickly resolving common technical problems. Printers, Viruses, Spyware, Email, Networking, Backups Vista, XP, MAC OS, or any other issue you may have.
Products:
Adobe PhotoShop, Adware Removals, All in One Printer, Virus and Spyware Removal, Backup, Blackberry, Blackberry Enterprise Server, Bluetooth, Computer Support, Cingular AT&T, Computer Components, Hardware, Computer Repair, Computer Setup, Data Recovery, Email and Internet, FileMaker, Diagnostics & Repair, Digital Camera, Flash Drive, Home Applications, Instant Messaging, Inkjet Printer, iTunes, Iphone, iPod and MP3 , MSN Messenger, MP3 players, Microsoft Excel, Microsoft Exchange Server, Microsoft Media Center, Microsoft Powerpoint, Microsoft Word, Microsoft SharePoint, Microsoft Visio, Netgear, Netscape, Network Issues and Support, Spyware, Windows VISTA, Wired Keyboard, Wired Mouse, Winamp, Yahoo Mail, Yahoo Messenger, Wireless Keyboard, Wireless Mouse, Wireless Networking, Active Directory
Certifications:
Other(capitol College, 2001)
Services I Support:
 Windows 7 Basic Training (30 Minutes)Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
 Price: $49.99
 Mac OS X Basic Training (30 minutes)Did you recently make the switch from a PC to a Mac and the changes are overwhelming? With Basic Mac OS X training, an agent will devote up to 30 minutes walking you through the basics so you can get the most out of your new Mac.
Price: $49.99
 Virus & Spyware Removal (OS Service)Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely. Price: $149.99
 Vista Advanced Training 60 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $79.99
Vista Basic Training 30 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $49.99
 Email SetupWould you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Price: $49.99
 Online Data Backup SetupWe can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.
Service does not include Online Data Backup account Price: $69.99
Mac OS X Advanced Training (60 minutes)Ready to dive into OS X, the operating system on your Mac? One of our agents will devote up to a full hour explaining whatever you’d like to know, or giving you an in-depth overview of amazing features such as Spaces and tweaking through System Preferences.
Price: $79.99
 iPod and MP3 TroubleshootingGet your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Price: $49.99
 Add a device to Existing NetworkAdd on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Price: $79.99
 Printer SetupNeed a new printer installed?
We can help quickly setup and configure your new printer Price: $49.99
 iPod and MP3 Setup and TrainingLearn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Price: $49.99
Printer TroubleshootingExperiencing printer issues?
We can quickly get your old printer running again. Price: $69.99
 Email TroubleshootingE-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Price: $69.99
2 Device Networking / TroubleshootingHaving problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Price: $99.99
Microsoft Office TroubleshootingIs Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service. Price: $69.99
Windows 7 Advanced Training (60 Minutes)Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Price: $79.99
 PC Tune-upIs your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly. Price: $49.99
 Wireless Network / Internet SecurityDid you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Price: $79.99
 Software Install and SetupGet that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Price: $49.99
05/31/2010 | Wireless Networking
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  05/31/2010 | PC Tuneup
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05/17/2010 | Wired Mouse
thanks Tiffany Communicative:
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04/08/2010 | Software
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04/06/2010 | Virus - Spyware
contrary to the status, this problem is not resolved!please contact me Efficient:
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04/05/2010
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04/03/2010
I have no idea on any of these qualities, and because I have to put in some measurement, I put 2. She hung up the connection when I missed her message for 3 minutes. Please do not charge my account the $29.99. Friendly:
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03/22/2010 | Virus - Spyware
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03/05/2010 | Software Setup
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02/23/2010 | Printers
Thank you so much for your support! Friendly:
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02/22/2010 | Sound Card
Tiffany was awsome. She got my problem fixed fast. hope i get her next time. thanks tiffany Efficient:
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02/19/2010 | PC Tuneup
I am not sure what was done here; I know have an application on my computer called Tuneup utilities...which it in itself is taking process memory; she informed me I could use RAM; I got maxed on RAM...up to 4 gigs...that was helpful; its still slow Efficient:
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01/27/2010 | Photo Printer
Thank you Tiffany. I know I could NEVER have done this alone. Efficient:
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01/25/2010 | Virus and Spyware Removal
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01/24/2010 | Software
she was very friendly..... Knowledgeable:
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01/23/2010
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01/19/2010 | Lavasoft Ad-Aware
the software still does not work. I can click the desktop icon multiple times and nothing happens. What a ripoff!!!!!!!!!!!! I demand a refund of the $24 fee I payed with no fix!!! Friendly:
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01/18/2010 | Printers
Session ended too soon. i wasn't able to find out what the problem was or what she did to fix it. This screen just dissapeared only to reappear an hour later. But she fixed the problem is less that a minute. Bravo! Knowledgeable:
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01/18/2010 | PC and Software
Thank you for being so efficient and fast! Definitely worth the cost! Efficient:
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01/11/2010
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01/09/2010 | Virus and Spyware Removal
1-09-2010 Thank You Ms. Carter for your assistance. This problem was killer me. I truely appreciate your assistance. Have a wonderful day/evening. Roberta Shepherd Robertashepherd@bellsouth.net Efficient:
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01/08/2010 | All in One Printer
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01/06/2010 | Email and Internet
Tiffany understood my problem quickly and wnet rgith to work. I had a hard time keeping up with her remote pace cause she was so quick at resolving my problems. Great job. Communicative:
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01/06/2010 | All in One Printer
pretty cool experience and Tiffany got my printer working again Communicative:
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01/03/2010
Tried hard to solve the problem. Efficient:
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01/03/2010
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11/02/2009 | Lavasoft Ad-Aware
i haven't tried to reinstall ad-adaware yet but assuming i can and all goes well tiffany did a great job. Friendly:
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11/01/2009 | PC Tuneup
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10/28/2009 | PC Tuneup
Nice job and would like to know the frequency of a tune up. Thanks. Communicative:
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10/26/2009 | Adware Removals
It was like watching a magic show.! finding the bug. I am very satisfied with the job done by Tiffany. I would recommend her to the next customer Communicative:
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10/06/2009 | Printers
great help, efficient and thorough. Communicative:
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09/23/2009
Tiffany: Sorry I stepped away--please email me at your convenience: idahorae1@aol.com. I'd like to know the tune-up results.Thanks. Communicative:
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09/22/2009 | PC Tuneup
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09/21/2009 | PC Tuneup
Tiffany was great! She took a lot of time with me and helped me very much! Thanks again, Tiffany! :) --Sarah Communicative:
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08/27/2009
She disconnected without completing the problem resolution What do I do now? Knowledgeable:
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08/23/2009 | Printers
very very helpful, would definately use her again!!! Knowledgeable:
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07/13/2009 | Adware Removals
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06/26/2009 | Lavasoft Ad-Aware
Very hard working, personable and knowledgable! Friendly:
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06/10/2009 | Microsoft Word
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05/27/2009 | Laser Printer
Tiffany was very professional. Communication was way above average. Communicative:
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05/26/2009 | Printers
Tiffany was really nice and patient. She really helped me with my printer problem. I would certainly recommend her anyday. Knowledgeable:
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05/17/2009 | Wireless Networking
Very helpful. Knows her stuff. Would recommend. Friendly:
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05/15/2009 | General Technical Support
She reviewed the causes for my PC being slow and implemented several changes during the session. She also recommended several steps that I could subsequently take. PC speed is noticably faster Friendly:
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05/15/2009 | Backup
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05/15/2009 | Data Recovery
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05/10/2009 | Printers
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05/08/2009 | Printers
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05/08/2009 | All in One Printer
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05/08/2009 | All in One Printer
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