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Agent Xavier C.

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Geek Squad Virutal Agent
Agent Xavier C.
United States, Texas
Customers Ratings:
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Experience:
182 Cases 
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Virus ruining your day? PC not acting the way it should? Well, you've come to the right place! With over 5 years experience eliminating viruses and other internet nasties, I'm the agent you need to make your computing experience hassle free. Connect today!
Products:
.NET, Virus and Spyware Removal, Malware, Windows XP, Windows VISTA, Windows 7, Email and Internet, iTunes, Microsoft Office
Languages:
English, Spanish
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Services I Support:
Windows 7 Basic Training (30 Minutes)

Windows 7 Basic Training (30 Minutes)

Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
Get live support now
Price: $49.99
Mac OS X Basic Training (30 minutes)

Mac OS X Basic Training (30 minutes)

Did you recently make the switch from a PC to a Mac and the changes are overwhelming? With Basic Mac OS X training, an agent will devote up to 30 minutes walking you through the basics so you can get the most out of your new Mac.
Get live support now
Price: $49.99
Virus & Spyware Removal (OS Service)

Virus & Spyware Removal (OS Service)

Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely.
Get live support now
Price: $149.99
Vista Advanced Training 60 minutes

Vista Advanced Training 60 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Get live support now
Price: $79.99
Vista Basic Training 30 minutes

Vista Basic Training 30 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Get live support now
Price: $49.99
Email Setup

Email Setup

Would you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Get live support now
Price: $49.99
Cell Phone Email Setup

Cell Phone Email Setup

Do you have a new smartphone, and want access to your e-mail from anywhere, right on your phone? A Geek Squad Agent can remotely control your phone, and change the necessary settings to make all of your e-mails accessible. Software(s) not included.
Get live support now
Price: $49.99
Online Data Backup Setup

Online Data Backup Setup

We can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.

Service does not include Online Data Backup account
Get live support now
Price: $69.99
Mac OS X Advanced Training (60 minutes)

Mac OS X Advanced Training (60 minutes)

Ready to dive into OS X, the operating system on your Mac? One of our agents will devote up to a full hour explaining whatever you’d like to know, or giving you an in-depth overview of amazing features such as Spaces and tweaking through System Preferences.
Get live support now
Price: $79.99
iPod and MP3 Troubleshooting

iPod and MP3 Troubleshooting

Get your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Get live support now
Price: $49.99
Add a device to Existing Network

Add a device to Existing Network

Add on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Get live support now
Price: $79.99
iPod and MP3 Setup and Training

iPod and MP3 Setup and Training

Learn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Get live support now
Price: $49.99
Email Troubleshooting

Email Troubleshooting

E-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Get live support now
Price: $69.99
Microsoft Office Troubleshooting

Microsoft Office Troubleshooting

Is Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service.
Get live support now
Price: $69.99
2 Device Networking / Troubleshooting

2 Device Networking / Troubleshooting

Having problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Get live support now
Price: $99.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again.
Get live support now
Price: $49.99
Windows 7 Advanced Training (60 Minutes)

Windows 7 Advanced Training (60 Minutes)

Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Get live support now
Price: $79.99
PC Tune-up

PC Tune-up

Is your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly.
Get live support now
Price: $49.99
Wireless Network / Internet Security

Wireless Network / Internet Security

Did you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Get live support now
Price: $79.99
Software Install and Setup

Software Install and Setup

Get that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Get live support now
Price: $49.99
03/14/2010 | Virus and Spyware Removal
Xavier was fantastic. I was at my witts end and he knew exactly what to do. I could not be more please. THANK YOU 
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03/12/2010 | Virus and Spyware Removal
Xavier was personable and willing to chat on the phone, and took care of my issues with no difficulty. 
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03/12/2010 | Virus and Spyware Removal
Xavier handled the removal of the virus and spyware to my computer. He explained everything in a manner I understood 
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03/08/2010 | Microsoft Office
this was SO much easier than going into the store. Will be using this service again in the future. 
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03/03/2010 | Virus and Spyware Removal
Xavier was very professional and extremely helpful. He fixed the problem and stayed with me to confirm a definite fix to the virus. I will definitely use this agent again. Thanks so much. 
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03/03/2010 | Virus and Spyware Removal
great thanks for everything 
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03/02/2010 | Virus and Spyware Removal
My issues were resolved. Thanks. 
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02/26/2010 | Email and Internet
Spot on service! Knew exactly the help that I needed and took the extra steps to make sure that I would be protected with my virus software and secure private home networking. Great sense of humor and thorough with other questions on MS7 updates, etc. Gl 
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02/23/2010 | Virus and Spyware Removal
Xavier was great, explaining what steps he was taking, and the process.  Cleaned my computer! Thanks. 
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02/22/2010 | PC and Software
Very personable. Beyond knowing what he's doing with a computer, he can put a person at ease with a comment here and there that'll put a smile on your face. 
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02/21/2010 | PC Tuneup
Everything that wasn't working is now.  He spent the time necessary to do the work right.  I would recommend him and will use him next time myself. 
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02/18/2010 | PC Tuneup
He cleaned up the computer very well and was very pleasant 
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02/17/2010 | Virus and Spyware Removal
Xavier was wonderful!! He knew exactly what needed to be done to get the viruses out of my computer and was very patient with me. I would highly recommend him!!!! 
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02/16/2010 | Virus and Spyware Removal
quickly got to the root of my trojan problem and removed them. 
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02/16/2010 | Internet Explorer
Did a fine job with my problem I worked four hours on an finally gave up. Could not ask for better help. Good Job and Thanks 
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02/16/2010 | Virus and Spyware Removal
Xavier C. solved the problem with my computer efficiently. He also helped with other problems not associated with the virus. He was a joy to work with-knowledgeable, courteous, and pleasant. Thanks again. 
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02/16/2010 | Internet Explorer
 
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02/15/2010 | Printers
He was patient with me while I tried to follow his instructions. 
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02/10/2010 | PC and Software
Was a great help in fixing my computer issue. 
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02/08/2010 | Virus and Spyware Removal
 
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02/08/2010 | Virus and Spyware Removal
Excellent work! 
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02/06/2010 | Windows 7
Xavier... patient.. outstanding.. he's my agent from now on.. Fred Domingue 
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02/06/2010 | Wireless Networking
Very helpful and patient! Thanks again for your help:) 
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02/06/2010 | Virus and Spyware Removal
 
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02/05/2010 | Virus and Spyware Removal
Did the job quick and efficently thanks xavier 
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02/04/2010 | Email and Internet
I am very impressed with Agent Xavier C.  he knew what to do to hook my computer up. I will recommend him to friends and family in the future.  Thank you again Xavier. 
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02/04/2010 | Virus and Spyware Removal
Thank you for your services and cleaning. 
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02/04/2010 | Virus and Spyware Removal
Thank you Xavier for all your help 
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02/03/2010 | Virus and Spyware Removal
Xavier made sure I understood what was going to take place and reassured me every step of the process. GREAT service! Thanks! 
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02/03/2010 | Microsoft Office
He actually got fix what 2 other agent could not 
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02/03/2010 | PC and Software
life saver!!!!! 
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02/02/2010 | Printers
This was my first encounter with on line agent of the Geek Squad and it was very satisfying to be able to get this young man Xavier. He is very professional and knowledgeable. Very good experience. Hector A. Freixa 
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02/02/2010 | PC Tuneup
Very Helpful and patience. Xavier was able to answer all my questions and provide help in a fast pace manner. I would recommend this Best Buy Agent to my friends. 
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01/29/2010 | Windows 7
Agent Xavier was wonderful. I will be contacting him again in the future for all my technical needs. You'd be amazed at how courteous and understanding he was to all of my questions. HIGHLY recommend his service! 
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01/29/2010 | Windows 7
 
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Read Other Problems and Solutions

Unsafe Wireless Network

March 19, 2010
Client's network was unsecured and the network map showed more than 4 users using internet despite the fact that her PC was the only one in the house.

Slow PC

March 19, 2010
Client's PC was very slow. Found few traces of a virus.

Security Soft Virus

March 19, 2010
Client was infected with Security Soft Virus and could not do ANYTHING.

Vista Security Tool 2010 Infection

March 19, 2010
Client was infected with Vista Security Tool 2010.

Printer Problem

March 19, 2010
Client could not regain functionality of his networked printer.

Slow PC

March 19, 2010
PC was very slow in starting up and shutting down.

Slow PC

March 19, 2010
Client's PC was slow to boot up and open programs.

Software Problem

March 18, 2010
Client was unable to install kasperky.

Slow PC

March 18, 2010
Client's PC was very sluggish.

XP Antivirus 2010 Infection

March 14, 2010
Client was infected with several traces of rogue malware. Client was unable to use her PC regularly and kept getting crashes.
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