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Agent Sean Y.
Let me be your Geek! I've been eradicating bugs and helping clients with their computing issues for years, now it's your turn! I'm a great communicator and always patient, all skill levels welcome. Let me help...
Products:
Broadband Internet Support, Computer Repair, Email and Internet, General Technical Support, Windows XP, Windows VISTA, Virus and Spyware Removal
Certifications:
A+ Service Technician Certification(CompTIA, 2005)
Services I Support:
 Virus & Spyware Removal (OS Service)Find out what is wrong with your computer and get it fixed
 Price: $149.99
 Vista Basic Training 30 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $49.99
 Online Data Backup SetupGet online data backup installed and configured on your PC. We will also show you how to access your files online once they have been backed up.
Price: $69.99
 iPod and MP3 TroubleshootingGet your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Price: $49.99
 Add a device to Existing NetworkAdd on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iTouch, PC access point, print server, wireless range extender, on your home network.
Price: $79.99
 iPod and MP3 Setup and TrainingTake your music library to go with this Apple ® iPod ® setup and training service. We will show you how to transfer and manage your iPod collection on your computer, burn songs onto CDs or load tracks on your iPod player. We will also walk you through how to use your iPod.
Price: $49.99
 Email TroubleshootingE-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Price: $69.99
Vista Basic Training 60 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $79.99
 Printer HelpExperiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again Price: $49.99
 Microsoft Office TroubleshootingGet help with software issues over virtual chatting up to 30 mins
Price: $69.99
 Wireless Network / Internet SecurityDid you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Price: $79.99
 Software Install and SetupGet that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Price: $49.99
11/13/2009 | Malware
Sean was great - exactly what I needed - someone to take care of my computer issues without a big hassle - Communication was great and from what I can tell my computer hasn't run this good in a REALLY long time. Thank You! Friendly:
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 11/13/2009 | Malware
Sean was amazingly knowledgeable and patient. he spent a long time with my computer problems and he straightened everything out. I recommend him HIGHLY both for his computer skills and knowledge and also for his personality. He saved the day! Knowledgeable:
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11/13/2009 | PC Tuneup
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11/03/2009 | Malware
Extremely thorough and dedicated. Friendly:
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11/03/2009 | Microsoft Outlook
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10/31/2009 | iTunes
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10/17/2009
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10/02/2009 | PC Tuneup
He was great. Working with my ancient computer, the task took longer than anticipated, but he remained dedicated. I would recommend Sean to other people and use him again myself. Knowledgeable:
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09/27/2009 | PC Tuneup
Sean is great to work with. He is very thorough and patient. He spent a great deal of time on my machine. I highly recommend Sean! Knowledgeable:
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09/27/2009 | Malware
Very knowledgeable just exceeded my expectations. I commend him highly Friendly:
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09/24/2009 | Email and Internet
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09/22/2009
Sean was a true professional and what a help. I would recommend him personnaly to anyone! We were in a panic when we received the virus on vaction but with his assistance was able to walk away and enjoy our vacation as planned! Thank you Sean. Efficient:
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09/22/2009 | PC Tuneup
THe process was very easy and Sean Y. was very VERY helpful - he answered every question and was very responsive and knowlegable about PC's. I would love to work with him again and will tell my friends to ask for him when they logon - he was GREAT!!! Knowledgeable:
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09/21/2009
Sean was absolutely fantastic! I know he was very busy, but he was able to fix the problem on my computer and I am forever thankful!!! ABSOLUTELY GREAT JOB!!! Communicative:
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09/20/2009
Sean was great it was an 8 hour job and he got rid of all the bugs and my system is up and running perfect..!!! Thank you sean Friendly:
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09/13/2009
Sean did a great job with a difficult problem. He was also friendly and good with online communication. Efficient:
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09/13/2009
Sean was very knowledgeable and helped me understand (in layman's terms) what was going on with my system. I highly recommend him! Efficient:
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09/07/2009
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09/05/2009
Extremely helpful! He was very dedicated in helping me and kept things very professional yet he was still personable. I would have been so lost with out Sean! THanks! Knowledgeable:
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08/29/2009
Sean was great and I am glad he was able to help me! Friendly:
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08/29/2009
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08/28/2009
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08/02/2009 | PC Tuneup
Sean was awesome in his work and fixed my computer. I trust Sean and hope he sticks around for a while so I can go to him for future problems that need to be fixed. It was definitely hassle free and I recommend Sean to everyone!! Efficient:
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08/01/2009 | General
Other than the fact that it took a long time (which by the way was absolutely no fault of the agent) I thought that he did a fantastic job in assisting me with my issue. He was just great. Communicative:
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07/22/2009 | PC Tuneup
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  07/18/2009 | Windows VISTA
we were disconnected Communicative:
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07/12/2009 | Microsoft Office
Great job! Communicative:
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06/21/2009 | PC and Software
Outstanding customer service! Very diligent in locating and repairing problems. Highly recommended!! Efficient:
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06/21/2009 | VPN
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06/20/2009 | PC and Software
Very patient and worked a long time to complete my problem and help me get everything working. Thanks for all your time and patience! Knowledgeable:
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06/15/2009 | PC and Software
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05/31/2009 | PC and Software
My problems took 7 hours and Sean Y. was there with me the entire time. He stuck with me instead of passing me on to someone else. This IS customer service that I would recommend to everyone. He knows what he is doing with computers. THANK YOU Knowledgeable:
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05/31/2009 | Malware
Knew exactly what the problem was and very courteous. Friendly:
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05/28/2009 | Malware
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05/21/2009 | PC and Software
I love that it this service is available 24/7 and I don't have to take it to a store and be without my computer for up to a week. Agent Sean was patient and tolerated my quirks well. Efficient:
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05/21/2009 | Malware
I am so glad that I chose to use GeekSquad remote service. My agent was great and my computer is functioning properly!! Efficient:
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05/16/2009 | Malware
Sean Y. was very thorough Knowledgeable:
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05/15/2009 | Malware
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05/15/2009 | Netgear
Excellent! Friendly:
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05/13/2009 | PC Tuneup
It was a great experience to work with Sean. Even when we got disconnected he contacted me via email and picked up where he left off and did a great job of improving my computer's performance. Communicative:
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05/13/2009 | PC Tuneup
Sean was fun and made the process easy. He understood my concerns and responded to them professionally and with humor, which makes the stress of a broken computer all the better. I would totally recommend Sean and call on his help again if needed. Thanks Efficient:
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05/12/2009 | Malware
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05/12/2009 | Software
Agent Sean Y. is my new favorite human being! P-D Not only did he patiently take the time to fix my seriously jacked up pc, but he explained everything clearly and made a night of virus removal highly entertaining. Give that man a raise! And a high five! Communicative:
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05/03/2009 | Malware
Agent Sean Y. spent as much time as was needed to take care of our problems. He gave us valuable recommendations in addition to fixing the problems. Thanks for all the time spent on our computer. We appreciate all of your time and efforts! Knowledgeable:
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05/02/2009 | Software
reall nice and patient Knowledgeable:
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04/28/2009 | Malware
Sean helped me calm down over things I don't understand and worked me through the process. I am very satisfied with him and Geek Squad as a whole. Hope I don't need you, but if I do, I know what to turn for PC assistance. Thank you so very much. Efficient:
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04/27/2009 | PC Tuneup
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04/24/2009 | Software
You were great to work with. Im so sorry it took so long and I really appreciate you helping me with this. Thank You!!! Communicative:
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04/22/2009 | Malware
unfortunately, after being on the case for 8+ hours, there was no resolution, and the system kicked me out. Efficient:
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04/22/2009 | Software
Great help! I felt comfortable with Sean. Thank you very mch Friendly:
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Click for more
Read Other Problems and SolutionsLite Malware ServiceNovember 17, 2009
PC infected with Trojan-exedot and other traces. Clean pc, install Webroot to prevent reinfection.
Malware Cleanup and Boot TroubleshootNovember 13, 2009
Client has boot problems and some corrupt windows files.
Malware RemovalNovember 13, 2009
Security Tool, 8-char Vundo, b.exe, traces of other rogue AV infecting pc.
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