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Agent Patrick B.

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Geek Squad Virutal Agent
Agent Patrick B.
United States, Iowa
Customers Ratings:
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Experience:
375 Cases 
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Recommended:
97% 3%
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Did you know the term 'Windows' was the result of Bill Gates becoming so frustrated with his PC he wanted to toss it out a Window? With my 10 yrs of PC Repair experience, and 3 yrs as an Agent I can help relieve that techno-stress quickly and effectively!
Products:
.NET, Windows, Networking & Internet, Virus and Spyware Removal, Windows 7, Blackberry, iPod and MP3
Languages:
English
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Services I Support:
Windows 7 Basic Training (30 Minutes)

Windows 7 Basic Training (30 Minutes)

Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
Get live support now
Price: $49.99
Virus & Spyware Removal (OS Service)

Virus & Spyware Removal (OS Service)

Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely.
Get live support now
Price: $149.99
Vista Advanced Training 60 minutes

Vista Advanced Training 60 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Get live support now
Price: $79.99
Vista Basic Training 30 minutes

Vista Basic Training 30 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Get live support now
Price: $49.99
Email Setup

Email Setup

Would you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Get live support now
Price: $49.99
Cell Phone Email Setup

Cell Phone Email Setup

Do you have a new smartphone, and want access to your e-mail from anywhere, right on your phone? A Geek Squad Agent can remotely control your phone, and change the necessary settings to make all of your e-mails accessible. Software(s) not included.
Get live support now
Price: $49.99
Online Data Backup Setup

Online Data Backup Setup

We can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.

Service does not include Online Data Backup account
Get live support now
Price: $69.99
iPod and MP3 Troubleshooting

iPod and MP3 Troubleshooting

Get your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Get live support now
Price: $49.99
Add a device to Existing Network

Add a device to Existing Network

Add on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Get live support now
Price: $79.99
iPod and MP3 Setup and Training

iPod and MP3 Setup and Training

Learn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Get live support now
Price: $49.99
Email Troubleshooting

Email Troubleshooting

E-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Get live support now
Price: $69.99
Microsoft Office Troubleshooting

Microsoft Office Troubleshooting

Is Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service.
Get live support now
Price: $69.99
2 Device Networking / Troubleshooting

2 Device Networking / Troubleshooting

Having problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Get live support now
Price: $99.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again.
Get live support now
Price: $49.99
Windows 7 Advanced Training (60 Minutes)

Windows 7 Advanced Training (60 Minutes)

Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Get live support now
Price: $79.99
PC Tune-up

PC Tune-up

Is your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly.
Get live support now
Price: $49.99
Wireless Network / Internet Security

Wireless Network / Internet Security

Did you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Get live support now
Price: $79.99
Software Install and Setup

Software Install and Setup

Get that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Get live support now
Price: $49.99
03/21/2010
I was very pleased.  Would highly recommend.  Thanks so much! 
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03/16/2010 | Virus - Spyware
A summary of what was done and software that was put on would be nice to have in an email. RFK 
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03/16/2010 | PC Tuneup
Patrick did a remarkable job! I appreicate all his patience. 
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03/16/2010 | Virus - Spyware
Agent Patrick B. is a rockstar among geeks...He put the I in I.T. thank you for getting rid of the 50,000 viruses on my laptop! 
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03/15/2010 | Network Card
Help. I am sending this message from my work computer (e-mail address mike_zimmerman@nps.gov). I have no internet access at my home computer (mikezimmerman@earthlink.net) What do I need to do? 
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03/13/2010
 
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03/09/2010 | Virus - Spyware
 
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03/09/2010 | PC and Software
hE TREATED US REAL GOOD, i WILL USE HIM AGAIN IF NEEDED tHANK YOU 
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03/08/2010 | Virus - Spyware
 
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03/07/2010 | PC Tuneup
Friendly agent. Great help to me getting the computer optimized. Thanks 
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03/07/2010 | Virus - Spyware
 
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03/07/2010 | Virus - Spyware
He tried and tried on my laptop and remained pleasant and helpful. He is very nice and easy to work with. Highly recommend him. 
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03/07/2010 | Virus - Spyware
very pleasant, upbeat, pleasure to work with 
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03/07/2010 | Suppression des virus et des logiciels espions
Very knowledgeable and answered all my question. In the event that i need help again (i hope not though lol) i would look him up in the future. 
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03/07/2010 | Virus - Spyware
 
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03/07/2010 | PC Tuneup
Fast, friendly service. Very happy with Patrick. 
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03/06/2010 | Wireless Network
Quick and efficient! 
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03/02/2010 | Virus - Spyware
Agent Patrick B. was Awesome!!! He was great in assisting me with all my problems, and understanding my issues with money. Thanks for everything Patrick!!!!!! =) 
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03/02/2010 | PC Tuneup
Very pleasant to work with, and fixed the problem in short order! 
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03/01/2010 | PC Tuneup
Agent Patrick B was exceptional and precise in fixing my problem! I would absolutely recommend his services to anyone in need. 
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03/01/2010 | PC Tuneup
couldn't have felt more comfortable and confident about online service. Thank you so much! 
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03/01/2010 | Virus - Spyware
 
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03/01/2010 | Virus and Spyware Removal
Even though my computer problem couldn't be resolved it wasn't his fault. Very helpful. 
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03/01/2010 | PC and Software
 
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02/26/2010 | PC and Software
Graet job yo. 
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02/24/2010 | PC and Software
Old version of Outlook "trying" to run on Win7 created some challenges for Patrick - but he was great about researching & letting me know he was doing that! 
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02/23/2010 | Virus and Spyware Removal
The agent lost contact with my computer during his session and left me a message that he did so but with no way to resolve the problem. Ihave been trying to get my problem fixed so that ai can take an online class and the next day was unable to get him 
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02/22/2010 | Virus and Spyware Removal
 
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02/16/2010 | Virus and Spyware Removal
This is without a doubt the best online interactive experience I have ever had. 
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02/16/2010 | Virus and Spyware Removal
Patrick was great! I already reccommened him to all my Facebook friends :-).......especially those suffering with virus issues! Thanks again GeekSquad! 
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02/16/2010 | Virus and Spyware Removal
 
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02/15/2010 | Virus and Spyware Removal
I really didn't have to do anything but answer a few question and he took it from there. This transaction was great I like the part where I had to do nothing. My expericene with the Greek Squad was great. Thanks again Patrick 
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02/15/2010 | Virus and Spyware Removal
Patrick was very patient, understanding, and extremely helpful. I would recommed him and his expertise to anyone having any computer issues. 
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02/15/2010 | PC and Software
 
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02/15/2010 | Virus and Spyware Removal
It was great knowing I was in capable hands. Especially when it involves critical and personal data being distributed over the net. I'm quite pleased with the service and would always recommend this agent and GSquad strongly! 
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02/14/2010 | PC Tuneup
FANTASTIC!!! GREAT JOB!! My computer is spotless now & Patrick was honest and not out to upsell me. 
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02/14/2010 | Virus and Spyware Removal
Patrick is great to work with.......Highly recommended!!!! 
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02/14/2010 | Virus and Spyware Removal
He was very efficient. When I was working, we had an IT team who would remotely repair company computers or fix any problems. Having this service with the same level of competence on my computer is very helpful. 
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02/14/2010 | Virus and Spyware Removal
 
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02/14/2010 | PC and Software
 
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02/10/2010 | PC Tuneup
Agent Patrick was very helpful and knowledgeable. All though they were busy today he was able to take the time to fix and update my computer and I am very thankful. 
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02/10/2010 | PC and Software
Partick was very curtious and professional. He worked very hard to resolve the problem and answered all my questions. This was a good experience and I am satisfied with the service I received. I will definitely use this service again. 
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02/10/2010 | PC Tuneup
 
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02/09/2010 | Virus and Spyware Removal
Patrick was extremely patient and knowledgeable in helping me remove virus's on my computer, and very friendly.. Nice person to work with! 
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02/09/2010 | PC and Software
if i could i would give him a lot more stars,he's great,thank you 
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02/09/2010 | Virus and Spyware Removal
 
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02/09/2010 | Virus and Spyware Removal
He was awesome and fast! Thank you for saving me! 
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02/08/2010 | Virus and Spyware Removal
 
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Click for more

Read Other Problems and Solutions

Virus Removal

Client reports possible virus infection

PC Tune-up

Client requested tune-up for brand new Windows 7 PC

Virus Removal

March 21, 2010
Client reports possible virus infection, pc running slow

Microsoft Outlook

March 19, 2010
Client reports Outlook fails to send emails

Virus Removal

March 18, 2010
Client reports PC Running sluggish; requested consultation

PC Tune-UP

March 18, 2010
Client reports PC running sluggish; takes 5+ Minutes to start; possible infection

Virus Removal - Personal Security

March 18, 2010
Client reports virus infection - FakeAV - Personal Security

Virus Removal

March 16, 2010
Client infected with FakeAV infection.

Virus Removal

March 16, 2010
Client infected with Personal Security virus

PC Tune-Up

March 15, 2010
Client reports 2yr old PC is running slow
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