Agent Mike S.

iTunes is back to uploading CDs at 12x speed 

Excellent experience. We had some technical difficulties with the connection, but Mike was quick to resolve and repair our computer. 

Thanks for everything. Enjoyed chatting. You have a sense of humor! 

Mike was very nice and very knowledgeable. I appreciate the fact that he did not make me feel like an idiot at all, even though what I did was not very smart at all. Thanks! 

it was super easy...totally going to use it agian 

Agent kept me updated and contacted me when he needed to. Everything went incredibly well. I will definitely return for another service in the future. 

very happy Mike S was right on top of everything and the service worked out great thank you very much 

He did a great job; thanks. 

Mike S. provided superb customer service. My experience with Geek Squad puts Geek Squad at the top of my list for future work of this nature. Thaks Mike! 

Mike seemed to know what he was doing. . .though I am not much of a judge. I think he made this service very worthwhile. Thank you. 

This has been a problem for me since I got the computer 11/09...thanks to Mike I can actually use my computer! Thank you so much!! 

Very professional, very helpful, and highly recommend this agent. 

Mike was extremely patient and knowledgeable. He diagnosed my problem and quickly resolved my issue. 

Agent Mike S. is very comprehensive, friendly, and knowledgeable. He was receptive to answering all of my questions and he made me feel very comfortable with his positive disposition. He guided me through the steps and was wonderful. Thank you!! 

Mike was very friendly, and worked out every small detail always making sure I understood everything before he proceeded with the work. He was extremely professional and efficient in his work and fixed my computer problem in no time at all. 

Haven't really used the computer yet but happy with overall service so far. 

very very helpful...and knowledgeable 

Thanks to all 3 agents that helped me. Quite a task, 20 hours? My PC was really corrupted. Thanks again! Tom Bolton 

Mike is very knowledgeable and thorough, seeing his client thru the whole process. We started around 9:30 am and finished a little after 3:30. He stayed with me the whole time. What great customer service!!! I hope I get him next time I have trouble. 

Thank you !!!! 

amazing!! 

amazing! 

Had a great experience 

tremendous knowledge and great manners. totally a pleasure to work with! 

the pc tune up was fast and simple for me. i will use the geek squad when i or iof need in the future. i wii recomend agent Mike S. to any of my frend that are having a problem. the overall experince was great. 

Also, thank-you to Tony A. Both of yoyu are TOP notch. You hung in there with this problem and solved it. Thanks John & Cathy Joyce 

Great work. 

Adding this device was painful when I did it by myself.  This agent fixed the problem I created with ease.  Would highly recommend to any customer. Best experience I ever had with tech support.  Mike is outstanding. 

Best experience I ever had with online tech support.  Would highly recommend this agent. Very knowledgeable and friendly. 

Much easier than I thought it was going to be. Might have to have you take a look at our laptop in a few weeks after we get moved. 

Made this process easy and painless - was very efficient - clearly knowledgeable and accomplished what I was hoping to when I acquired the service in a most efficient and effective manner - thanks Mike - and I hope he is available next year. 

wonderful! 

Great experience. Great agent. Fast agent. However, I didn't like that the site advertised a rate of $149 but the actual cost was $179. Also, Agent Kiwi was a little slow responding. 

Very impressed with coustomer service, professionalism, and kindness. This is my 1st time using online tech. support. VERY IMPRESSED 

Mike is Awesome. He did a wonderful job and had my computer up and running as if it was new. I am very thankful to him. 

Mike S was awesome!!!! I highly recommend him!!! :)