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Agent Mike S.
Technology can be stressful. That's why I'm here. I have five years of experience with Geek Squad, and I'm confident that I can work with you to resolve your problems, reduce your techno-stress level, and get you back up and running quickly.
Products:
Adware Removals, Backup, Broadband Connectivity, Browsers, Cameras, Phones and MP3s, Computer Setup, Computer Support, Diagnostics & Repair, Email and Internet, Malware, Microsoft Office, Networking and Internet, Printers and Peripherals, Virus and Spyware Removal, Wireless Networking
Certifications:
Other(Other, 2005)
Languages:
English
Services I Support:
 Windows 7 Basic Training (30 Minutes)Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
 Price: $49.99
 Virus & Spyware Removal (OS Service)Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely. Price: $149.99
 Vista Advanced Training 60 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $79.99
Vista Basic Training 30 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $49.99
 Email SetupWould you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Price: $49.99
 Cell Phone Email SetupDo you have a new smartphone, and want access to your e-mail from anywhere, right on your phone? A Geek Squad Agent can remotely control your phone, and change the necessary settings to make all of your e-mails accessible. Software(s) not included.
Price: $49.99
 Online Data Backup SetupWe can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.
Service does not include Online Data Backup account Price: $69.99
 iPod and MP3 TroubleshootingGet your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Price: $49.99
 Add a device to Existing NetworkAdd on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Price: $79.99
 iPod and MP3 Setup and TrainingLearn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Price: $49.99
 Email TroubleshootingE-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Price: $69.99
 Printer HelpExperiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again. Price: $49.99
2 Device Networking / TroubleshootingHaving problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Price: $99.99
 Microsoft Office TroubleshootingIs Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service. Price: $69.99
 PC Tune-upIs your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly. Price: $49.99
Windows 7 Advanced Training (60 Minutes)Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Price: $79.99
 Wireless Network / Internet SecurityDid you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Price: $79.99
 Software Install and SetupGet that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Price: $49.99
03/13/2010 | Printers
Mike worked on my issue until it was complete... he never gave up. lol. Thank you Mike! Communicative:
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 03/13/2010 | Virus and Spyware Removal
Great help, very personable and solved my problem- stuck with it for over 4 hours! Way to go Mike! Friendly:
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03/06/2010 | PC Tuneup
Mike was great. Thorough and answered all my questions. For fifty bucks I felt like I was stealing from him. Great deal. My five year old computer is running much better. Communicative:
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03/05/2010 | Virus and Spyware Removal
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03/05/2010 | Virus and Spyware Removal
Agent Mike S was very thorough and providedd reccommendations to improve system performance. Thanks Mike Efficient:
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02/28/2010 | Microsoft Outlook
Had an obvious understanding of the systems i was running and went right to the problem. Can't believe i waited this long to contact geek squad. Friendly:
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02/27/2010 | Virus and Spyware Removal
very helpful and explained everything in detail to me! Communicative:
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02/24/2010 | Printers
Mike did a great job. I am so thankful. Communicative:
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02/17/2010 | PC Tuneup
Mike was extremely helpful not only answering my questions regarding my problem, but also giving me advice and pointers regarding other computer questions I had. I highly recommend him and if I ever used this service again, I would want him as my agent Efficient:
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02/16/2010 | Microsoft Outlook Express
Thank you for your speedy service-would like to know what the problem was Efficient:
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 02/15/2010 | Printers
Exellent work. Thanks. Communicative:
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02/13/2010 | Printers
Mike S. provided a very high quality of service. Communicative:
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02/12/2010 | Virus and Spyware Removal
Great job. Communicative:
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02/11/2010 | iTunes
Tanks Geek Squad! You are an awesome group of people. Communicative:
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02/11/2010 | Microsoft Outlook
My first experience with Geek Squad. And it was GREAT. I will be sure to tell others. And I will not hesitate to contact Geek Squad should I have future needs. Efficient:
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02/11/2010 | Virus and Spyware Removal
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02/10/2010 | Virus and Spyware Removal
Great job- thanks so much! Communicative:
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02/06/2010 | Microsoft Outlook
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01/31/2010 | Virus and Spyware Removal
Mike was super and helped me through me problem. Highly recomend him. Efficient:
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01/31/2010 | Microsoft Outlook
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01/31/2010 | Virus and Spyware Removal
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01/31/2010 | Virus and Spyware Removal
Agent was very informative and helpful. Answered all my questions. Thanks. Knowledgeable:
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01/30/2010 | Virus and Spyware Removal
he was very nice:) it took a lot of hours, and he was very friendly about it:D Efficient:
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01/29/2010 | Virus and Spyware Removal
outstanding work..3 Dell techs with 15 hours of work couldnt come close to what Mike was able to asess fairly quickly and attack as needed..great support all around. lucky to have him on your staff.. Friendly:
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01/29/2010 | PC Tuneup
Computer was still VERY slow the next day! Another agent told me my RAM usage was higher than what my computer came with, so I needed an upgrade. Hopefully an upgrade will speed things up! Friendly:
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01/27/2010 | Virus and Spyware Removal
So far so good. I will let you know if something isn't working. Thank you! Communicative:
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01/18/2010 | Virus and Spyware Removal
he went above and beyond definately id use him again he was very helpful and very pleasant Knowledgeable:
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01/18/2010 | Virus and Spyware Removal
Mike handled a number of items for me in the session and computer seems better than when originally set up. Friendly:
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01/18/2010 | PC Tuneup
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01/18/2010 | PC Tuneup
fabulous service and i did not need to go out in the pouring rain, thank you so much Friendly:
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01/18/2010 | Microsoft Outlook
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01/17/2010 | PC Tuneup
Awesome job, thanks for keeping me informed as you worked on my computer! Efficient:
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01/16/2010 | Virus and Spyware Removal
After dealing with Norton and Dell customer services in the past, this was a great experience. Thank you. Efficient:
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01/16/2010 | Internet Explorer
Very thorough asked the right questions and resolved issue Friendly:
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01/15/2010 | PC Tuneup
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01/15/2010 | Quickbooks
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01/14/2010 | Graphic Card
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01/14/2010 | PC Tuneup
Great experience Communicative:
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01/13/2010 | Virus and Spyware Removal
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01/13/2010 | PC Tuneup
This was my first experience with going on-line and using your services. I was impresssed with the individual I worked with and the manner that the service was provided to me. I will definitely use you again in the future for similar services. Efficient:
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01/13/2010 | Printers
fast effecient, and got'er done! Communicative:
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01/13/2010 | Email and Internet
Mike did an outstanding job in fixing my E-Mail problem Friendly:
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01/11/2010 | Virus and Spyware Removal
Unfortunately unable to clean up the virus on my computer. It's still there and so I will have to backup my files, clean off everything and reinstall everything. I know Mike did all he could and I appreciate his effort and dedication. Knowledgeable:
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01/09/2010 | Virus and Spyware Removal
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01/08/2010 | Printers
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01/07/2010 | Virus and Spyware Removal
agent mike s. was great Communicative:
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01/06/2010 | PC Tuneup
Very helpful and kept me informed, but didn't make me sit at my computer during the entire tune-up! Loads of help! A+ Friendly:
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01/06/2010 | PC Tuneup
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01/06/2010 | Microsoft Outlook
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01/04/2010 | Virus and Spyware Removal
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