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Agent Mike O.
With 3.5 years as a Geek Squad Agent and over 6 years of computer repair experience, I can assure you that I will be able to assist you with all your computer needs. Services from a bad virus infection down to a walk through of setting up your e-mail!
Products:
Windows XP, Windows VISTA, Yahoo Mail, iPod and MP3, iTunes, Spyware, PC Tuneup, Microsoft Office, Adware Removals
Languages:
English
Services I Support:
 Windows 7 Basic Training (30 Minutes)Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.
 Price: $49.99
 Mac OS X Basic Training (30 minutes)Did you recently make the switch from a PC to a Mac and the changes are overwhelming? With Basic Mac OS X training, an agent will devote up to 30 minutes walking you through the basics so you can get the most out of your new Mac.
Price: $49.99
 Virus & Spyware Removal (OS Service)Does your PC have an infection that your antivirus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?
An Agent can connect and fix all this for you remotely. Price: $149.99
Social Media Account SetupYour kids want to Facebook you and your company is making their major announcements via Twitter, but you don’t know where to start. Geek Squad Online Support has the answer for you with our Social Media Setup and Training service. Your agent will walk you through the process of setting up your new account on the social media network of your choice and show you the basics of privacy, security, etiquette, and how to edit your profile and find your friends and family!
Price: $49.99
 Vista Advanced Training 60 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $79.99
Vista Basic Training 30 minutesNeed help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!
Price: $49.99
 Email SetupWould you like to be able to read and send e-mails without having to visit a website? Using a program like Outlook Express, Windows Mail, or Thunderbird, a Geek Squad Agent can put you on the path to easy and efficient e-mailing. Software(s) not included.
Price: $49.99
 Online Harmony Remote SetupHave our Agents guide you through the setup of up to four devices and four activities on your Harmony remote.
Price: $99.99
 Cell Phone Email SetupDo you have a new smartphone, and want access to your e-mail from anywhere, right on your phone? A Geek Squad Agent can remotely control your phone, and change the necessary settings to make all of your e-mails accessible. Software(s) not included.
Price: $49.99
 Online Data Backup SetupWe can install and configure online data backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.
Service does not include Online Data Backup account Price: $69.99
 iPod and MP3 TroubleshootingGet your MP3 player working. Agents will troubleshoot MP3 player online through your PC.
Price: $49.99
Mac OS X Advanced Training (60 minutes)Ready to dive into OS X, the operating system on your Mac? One of our agents will devote up to a full hour explaining whatever you’d like to know, or giving you an in-depth overview of amazing features such as Spaces and tweaking through System Preferences.
Price: $79.99
 Add a device to Existing NetworkAdd on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.
Price: $79.99
 Printer SetupNeed a new printer installed?
We can help quickly setup and configure your new printer Price: $49.99
 iPod and MP3 Setup and TrainingLearn how to manage your music, videos, and more with this iPod and MP3 Training and Setup service. An Agent can show you how to copy files to your device (iPod, Zune, Sansa, and more), as well as how to perform updates, and answer any miscellaneous questions you may have. iPod/MP3 player not included.
Price: $49.99
Printer TroubleshootingExperiencing printer issues?
We can quickly get your old printer running again. Price: $69.99
 Email TroubleshootingE-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.
Price: $69.99
2 Device Networking / TroubleshootingHaving problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Price: $99.99
Microsoft Office TroubleshootingIs Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?
A Geek Squad Agent can troubleshoot these issues and more with this service. Price: $69.99
Windows 7 Advanced Training (60 Minutes)Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features.
Price: $79.99
 PC Tune-upIs your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?
A Geek Squad Agent can take care of all that, and more, with this service. In addition, an Agent can make sure your operating system is updated and running smoothly. Price: $49.99
 Wireless Network / Internet SecurityDid you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.
Price: $79.99
 Software Install and SetupGet that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.
Price: $49.99
09/02/2010 | PC Tuneup
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 09/01/2010
Mike did an outstanding job. I'll look you up again, if needed (fingers-crossed) Question - Did spyware get installed or do I need to renew my McAffee account (I keep getting notices, but I'm mot sure they're real) Friendly:
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08/29/2010 | Wireless Network
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08/28/2010 | Printers
Mike O was very helpful and saved me from having to buy a new printer. Efficient:
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08/14/2010 | PC Tuneup
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08/12/2010 | Microsoft Outlook
Very helpful! Fixed the problem! Communicative:
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08/11/2010 | Printers
Fantastic job from start to finish, I highly recommend him! Knowledgeable:
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08/11/2010 | PC Tuneup
Can't answer questions didn't have enought interaction. BOTTOM LINE is the problem is much worse now than before he worked the Geek Magic on it. How do we handle MUCH WORSE as opposed to no change? Efficient:
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 08/10/2010 | Virus and Spyware Removal
Mike was great. Solved the problem and had me up and running again quickly. Efficient:
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08/09/2010 | Virus and Spyware Removal
He saved the day! Thanks so much!!! Communicative:
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07/20/2010 | PC Tuneup
He did very well, just wished he would have read my comments a little more throughly before he got started but he did a great job anyways just paranoid about my computer! Thanks! Communicative:
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07/15/2010 | PC Tuneup
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07/12/2010 | Printers
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07/10/2010 | Virus and Spyware Removal
All seems to be well. I re-established the home pages and things go much faster now. Thanks, Knowledgeable:
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07/08/2010 | PC Tuneup
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07/02/2010 | Wireless Networking
His help was worth every penny invested. Efficient:
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07/01/2010 | PC Tuneup
I'm amazed how quick agent Mike O. went thru my computer. Great job :o) and my computer is running like I just bought it. Thank you so much for a great job :o) Communicative:
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06/15/2010 | Microsoft Outlook
Mike did a fantastic job with my Outlook issues. I'm extremely pleased with the service level, professionalism, and prompt resolution. Friendly:
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06/15/2010 | PC Tuneup
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06/14/2010 | Microsoft Powerpoint
wow!!! Mike is so fast on fixing my issue. Thank you soooooo much again Mike! Efficient:
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06/13/2010 | Windows VISTA
Mike knew exactly what my problem was and he knew exactly what to do to fix it. My issue was resolved in less than 15 minutes and for a price that that I wish I would have paid hours ago trying to fix it myself. This process was super convenient too. Friendly:
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06/10/2010 | Virus and Spyware Removal
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06/10/2010 | Virus and Spyware Removal
My hero Efficient:
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06/04/2010 | Virus and Spyware Removal
Thanks for your help! Friendly:
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06/04/2010 | Virus and Spyware Removal
outstanding service!!! Friendly:
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06/03/2010 | Virus and Spyware Removal
Just excellent to work with, thanks. Efficient:
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05/25/2010 | Microsoft Outlook
I tried to fix this for hours and only managed to get very frustrated and stressed out. Mike took over and it just sit back and watch the show for me. He did a great job. will not wait so long to call next time. Knowledgeable:
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05/24/2010 | Microsoft Outlook
He was very good and efficient. Last time this fix took much longer. I wasn't sure what he was doing, but he did it really quick! Thanks! Knowledgeable:
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05/21/2010 | PC Tuneup
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05/20/2010 | PC Tuneup
Took care of everything! Made it easy and my computer is running much better! :) Efficient:
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05/17/2010 | PC Tuneup
Did a fantastic job, Mike! Thank you!!! Communicative:
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05/13/2010 | PC Tuneup
the DVD drive works but it tells me that I have to reinstall Itunes because it corrupts the DVD drive I dont think I want to reinstall it. my computer does starts slower now. I ont know what to do about that now! Efficient:
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05/12/2010 | PC Tuneup
I am unable to answer the questions because I have no idea of his education/experience. I would guess he is friendly. Seems to have been efficient. Did communicate (by text) well and I guess a a 4 to 5 is the overall grade. Efficient:
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04/23/2010 | Printers
I fought this new computer and all the transfers for 2 days and Mike O. came to my rescue!!!!! He took over and I just watched him do his thing and now I can get caught up and use my printer and check my email and actually do some work instead of cry!!!! Knowledgeable:
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04/17/2010 | Virus and Spyware Removal
great job! i will call again if i have issues. thanks! Friendly:
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04/14/2010 | Virus and Spyware Removal
The only problem I've had is that it appears my printer software was cleansed out of the computer during the process. I was not warned that this would occur. Outsdide of that issue, all was A+ !! Communicative:
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04/12/2010 | Virus and Spyware Removal
Thank you Mike! You are a life saver. Communicative:
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04/10/2010 | PC Tuneup
Outstanding service. Di exactly as he said he would and explained along the way. Efficient:
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04/10/2010 | Email and Internet
Thank you! Who knew it was such a minor problem?! Friendly:
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04/10/2010 | CD Player and Recorder
your agent knew right where to go to fix my problem on my laptop and he fixed it. You'r agent knows hes stuff. Would like to use him again again a very good job. He knew right where to go and fix my laptop. thanks again. Knowledgeable:
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04/07/2010 | Virus and Spyware Removal
Everything went pretty well consdering the Virus... Friendly:
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04/03/2010 | PC Tuneup
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04/03/2010 | Microsoft Office
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04/02/2010 | Virus and Spyware Removal
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03/26/2010 | Windows XP
great service very fast and stress free. mike was a genius and took care of the problem in no time..geek squad rocks Friendly:
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03/17/2010 | Virus and Spyware Removal
Great service. Professional and efficient Communicative:
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03/15/2010 | Virus and Spyware Removal
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03/15/2010 | Virus and Spyware Removal
I'm very new at this and feel intimidated by the whole thing. Mike was great and answered my questions without making me feel dumb. Thanks Mike, I now don't have to throw it out the window. :-) Friendly:
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03/14/2010 | PC and Software
I have called in the past and agents have walked me thru how to install programs and was not charged $50. . The agent didn't atempt to walk me thru the procedure which I am sure I could have done with guidance and saved . I am unemployed. Knowledgeable:
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03/09/2010 | Virus and Spyware Removal
very patient, had to be walked through downloading an apllication onto a zip drive and moving to the infected computer for him to even be able to start. very throrough. Great job! Efficient:
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