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Agent Joshua M.

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Agent Joshua M.

United States, Oklahoma

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Customers Ratings:

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Overall:

Experience:

49 Cases

Knowledgeable :

Friendly :

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Recommended:

94%

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My Services

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Solutions

6 years of experience with Geek Squad, 2 years instore and 4 years onsite, I am experienced in solving my clients technical issues with software, virus or spyware infections, networking or any troubleshooting with speed and efficiency.

Products:

Windows XP, Windows VISTA, Microsoft Office, Network Security, Diagnostics & Repair, Windows 7

Certifications:

Microsoft Certified Systems Administrator (MCSA)(Microsoft, 2008),
Microsoft Certified Systems Engineer (MCSE)(Microsoft, 2008),
Security+(CompTIA, 2008),
A+ Service Technician Certification(CompTIA, 2002),
Network+(CompTIA, 2006)

Languages:

English

Services I Support:

Windows 7 Basic Training (30 Minutes)

Windows 7 introduces a whole new world of computing. Just upgraded? Let an agent show you the ropes with a thirty minute training on any particular topic or a general overview of all the new features and how to use them.

Price: $49.99

Virus & Spyware Removal (OS Service)

Find out what is wrong with your computer and get it fixed

Price: $149.99

Seven Minutes with Windows 7 - Consultation (7 minute consultation) - Free

Can you upgrade to Windows 7? What version of Windows 7 is right for you? Having an issue with your computer and want to know if we can fix it?

If you have any of these, or other questions, connect to us for a complementary 7 minute consultation

Price: $0.00

Vista Basic Training 30 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!

Price: $49.99

Email Setup

E-mail setup service

Price: $49.99

Cell Phone Email Setup

Cell phone e-mail setup service

Price: $49.99

Online Data Backup Setup

Get online data backup installed and configured on your PC. We will also show you how to access your files online once they have been backed up.

Price: $69.99

iPod and MP3 Troubleshooting

Get your MP3 player working. Agents will troubleshoot MP3 player online through your PC.

Price: $49.99

Add a device to Existing Network

Add on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iTouch, PC access point, print server, wireless range extender, on your home network.

Price: $79.99

iPod and MP3 Setup and Training

Take your music library to go with this Apple ® iPod ® setup and training service. We will show you how to transfer and manage your iPod collection on your computer, burn songs onto CDs or load tracks on your iPod player. We will also walk you through how to use your iPod.

Price: $49.99

Email Troubleshooting

E-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.

Price: $69.99

Vista Basic Training 60 minutes

Need help with understanding and using Windows Vista? Get basic Vista training on any topic you wish to focus on. Improve your productivity and have more fun using Vista!

Price: $79.99

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again

Price: $49.99

2 Device Networking / Troubleshooting

Having problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!

Price: $129.99

Microsoft Office Troubleshooting

Get help with software issues over virtual chatting up to 30 mins

Price: $69.99

PC Tune-up

Is your PC running slow? We will speed it up right now

Price: $49.99

Windows 7 Advanced Training (60 Minutes)

Jumplists? Homegroups? Once you've learned the basics of Windows 7, spend some time with an agent to find out about all the great new features of Microsoft's newest operating system! We'll cover your topics of choice or provide an overview of advanced features

Price: $79.99

Wireless Network / Internet Security

Did you know that 80% of wireless networks are not secure? Agents can check the security of your existing Wireless Network using your high-speed internet connection and make it secure.

Price: $79.99

Software Install and Setup

Get that important piece of software up and running on your computer with this software installation service for Mac or PC. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.

Price: $49.99

11/15/2009 | PC Tuneup

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11/13/2009 | PC Tuneup

i want to thank him so much for fixing my computer!

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11/12/2009 | Virus and Spyware Removal

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11/09/2009 | Software

He was very helpful and explained everything in way that I could understand

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11/09/2009 | Virus & Spyware

josh was very knowledgeable and helped me make the right decisions for my computer

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11/05/2009 | PC Tuneup

Did a great job

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11/03/2009 | Virus & Spyware

Thank you

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11/02/2009 | Virus & Spyware

Explained what he was going to do and ultimately fixed my pc in the timeframe he expected.

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11/02/2009 | PC Tuneup

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11/02/2009 | PC Tuneup

Joshua was amazing and he really hung in there trying to resolve my problem....after about 6 or 7 hrs it was decided my hard drive is bad....I would totally reccommend Joshua to anyone needing help...his knowledge base is excellent...Thanks Joshua...

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11/02/2009 | Windows

Great computer fix. Awesome.

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11/01/2009 | Virus & Spyware

Joshua was very knowledgeable and friendly!

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10/27/2009 | Wireless Networking

extreamly healpfull and very efficent in sloving my problem

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10/26/2009 | PC Tuneup

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10/24/2009 | Virus and Spyware Removal

It seemed like he was to busy working on other issues when he should of been focused on my issue.I know that there was times when a scan was running that he could do other things.I gave ok and payment at 7pm EST and he gave up at 4am.He told me 3.5hrs

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10/23/2009 | Email and Internet

Phenomenal knowledge and service .... I will be using Josh for all my computer needs I was very satisfied with all aspects of the service

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10/19/2009 | Microsoft Outlook Express

Did not give up when the going went tuff.

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Get Help with...

Agent Joshua M.

Windows 7 Basic Training (30 Minutes)

Virus & Spyware Removal (OS Service)

Seven Minutes with Windows 7 - Consultation (7 minute consultation) - Free

Vista Basic Training 30 minutes

Email Setup

Cell Phone Email Setup

Online Data Backup Setup

iPod and MP3 Troubleshooting

Add a device to Existing Network

iPod and MP3 Setup and Training

Email Troubleshooting

Vista Basic Training 60 minutes

Printer Help

2 Device Networking / Troubleshooting

Microsoft Office Troubleshooting

PC Tune-up

Windows 7 Advanced Training (60 Minutes)

Wireless Network / Internet Security

Software Install and Setup

Read Other Problems and Solutions

Virus and Spyware Removal - Advanced Security Virus

Virus and Spyware Removal - Fake Antivirus

PC Tuneup - Interenet Explorer Slow

Virus and Spyware Removal (Light) - Disc Space Low

Virus and Spyware Removal - Security Tool and Antivirus 2009

Email Troubleshooting - Email Configuration and Retrial

Virus and Spyware Removal - Cyber Security

PC Tuneup - Internet Explorer Not Working

Virus and Spyware Removal

Virus and Spwyare Removal - Cyber Defender


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