Call 1-800-GeekSquad / 1-800-433-5778

Agent Joe B.

busy
busy
Geek Squad Online Agent
Agent Joe B.
United States, Illinois
Customer Ratings:
View all
1778 Cases 
100% 0%
Tell your friends:
We never sell or release any email addresses entered into our invitation system.
Between 5 Years of Geek Squad experience, and a lifetime of being a geek, I've got the experience needed to handle your technology troubles.
Products
.NET, Diagnostics & Repair, Virus and Spyware Removal, Printers, PC Tuneup
Languages
English
Show text
Services I Support
Tech Support

Tech Support

You have things to do. We’ll keep your computer up and running. Geek Squad Tech Support is the knowledgeable resource that will fix your Computer, Mac or tablet software issues for the length of your membership. We are here to help ensure your Computer, Mac or tablet is always performing like the day you bought it. Download the Terms of Service For Tech Support
Get live support now
Price: $199.99
Virus & Spyware Removal

Virus & Spyware Removal

We’re like chicken soup for your computer, removing the icky stuff and making your PC healthy again. There are plenty of problems that may plague your computer. From pop-ups to viruses and spyware, chances are we have a cure for it, and you we don’t even need to step foot in your door. As long as you have a high-speed internet connection, we’re in business. One PC only.
Get live support now
Price: $149.99
Computer Tune-up

Computer Tune-up

Have you noticed that your once young and speedy computer is now a slow, lethargic beast? At Geek Squad we’ll whip it into shape and get it working like new. We’ll optimize your hard drive space, determine if you have unnecessary software, and make sure your operating system is updated and running at top form. All we need is a high-speed internet connection and a working PC with no viruses or spyware infections.
Get live support now
Price: $49.99
Camera & Camcorder Setup

Camera & Camcorder Setup

Have a Geek Squad Agent guide you through the setup of your new digital camera or camcorder with a 60-minute consultation! We'll use your existing high-speed internet connection to remotely connect into your computer and walk you through the setup of your new digital camera or camcorder while teaching you how to get the most out of your technology.
Get live support now
Price: $29.99
Remote Control Setup

Remote Control Setup

The dreaded remote control–many times the bane of your TV-watching experience. Get control of your remote control. Let our Geek Squad Agents remotely guide you through the setup. You’ll have your home theater in the palm of your hand (literally and figuratively).
Get live support now
Price: $99.99
Printer Troubleshooting

Printer Troubleshooting

Experiencing printer issues?
We can quickly get your old printer running again.
Get live support now
Price: $69.99
Social Media Training

Social Media Training

Tools like Facebook and Twitter are social media tools to help you stay connected with the outside world, but there’s always something new and it can be difficult to stay current. Geek Squad will get you up to speed with setting up your new accounts on social media networks and show you the basics of privacy, security, etiquette and how to connect with your family and friends.
Get live support now
Price: $49.99
Wireless Security/Troubleshooting

Wireless Security/Troubleshooting

Having problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!
Get live support now
Price: $89.99
Printer Setup

Printer Setup

Printers can be pesky. Getting them to work correctly is one of our most common requests. Let a Geek Squad Agent quickly set up and configure your new printer–we’ll even give you advice on how to keep it working smoothly after we’re gone. You’ll need all of your printer cables, the printer model name and Windows XP or Windows Vista.
Get live support now
Price: $49.99
Data Transfer

Data Transfer

Have a Geek Squad Agent help you backup & transfer all your selected data to a safe location. Everything from your priceless pictures & videos, to your music, documents & more can be transferred and safely stored a portable device for safe keeping!
Get live support now
Price: $69.99
Software Install & Setup

Software Install & Setup

Your computer is only as functional as the programs you run–and we’ll help them run like the wind. Geek Squad can work remotely, never stepping foot into your home, and get you the software you need to conquer the world. We’ll just need a high-speed internet connection, your purchased software or your agreement to purchase software from an online software store, and you’re all set.
Get live support now
Price: $49.99
E-mail Setup

E-mail Setup

There’s a more efficient way to read and send e-mails without having to be logged into a website. Our Geek Squad Agents can set you up with the program that will make e-mailing more easy and efficient. All you need is a high-speed internet connection, an active e-mail account and e-mail passwords.
Get live support now
Price: $49.99
Mobile E-mail Setup

Mobile E-mail Setup

Who wants to be chained to a desk all day? At Geek Squad, we’ll help you get out and enjoy the day without missing a single e-mail. We’ll work remotely, tap into your cell phone and change the necessary settings to make all of your e-mails accessible. All we need is a working cell phone and data plan, active e-mail account and high-speed internet connection.
Sorry, software(s) not included.
Get live support now
Price: $49.99
Audio & iPod Training

Audio & iPod Training

If music makes you happy, MP3 players will make you ecstatic. Geek Squad can help you do so much more with your iPod and MP3 player than you ever expected. Learn how to manage your music, photos and videos. Copy files to your device and get answers to all your questions. We can do it all remotely, all you need is a high-speed internet connection and you’re ready to rock.
Get live support now
Price: $49.99
05/16/2012 | PC Tuneup
Joe assisted me and got my computer issues fixed.  He held me with some internet questions that I have always been concerned of.  I thank you very much for your hard work. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/02/2012 | Windows 7
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/01/2012 | Virus & Spyware
Agent Joe B. was very efficient.   He told me what he needed to do, asked if I had any questions and then got to work.  He encountered a few issues he was not expecting but hung in there and finished the job.  I would recommend him to anyone. :) 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/30/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/28/2012 | Virus & Spyware
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/24/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/22/2012 | Virus & Spyware
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/22/2012 | PC Setup & Optimization
thank you for prompt and efficient service. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/22/2012 | All in One Printer
Agent did a awesome job. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/22/2012 | PC Setup & Optimization
Agent was great, very knowledgable and helpful. Thanks for the great service. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/20/2012 | PC Tuneup
Another great agent, stayed up all night and worked on my computer. Very patient and very knowledgeable. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/20/2012 | PC Tuneup
Took his time and answered questions patiently. Sorry it took him so long to complete. I will do this more often so it isn't so time consumming. Great Job!! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/19/2012 | PC Setup & Optimization
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/15/2012 | Virus & Spyware
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/15/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/15/2012 | Windows 7
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/15/2012 | Virus & Spyware
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/14/2012 | Email and Internet
excellent advise...patient 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/14/2012 | Virus & Spyware
agent Joe was able to help Agent Robert so I was able to get up the this morning and work. I would glad pass on the their name to any one who need any advice or work done on their computers. Thank you for have knowledgeable agents 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/14/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/13/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/13/2012 | Software
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/11/2012 | Software
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/05/2012 | PC Setup & Optimization
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/05/2012 | All in One Printer
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/05/2012 | iTunes
very helpful! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/05/2012 | Virus & Spyware
Awesome job & took care of us as quickly as he could! He did awesome! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/05/2012 | Microsoft Networking
If I ever have troubles again I hope the roll of the dice will connect me to Agent Joe B. he was profesional and friendly and even laughed at my silly jokes he stuck with me until my issues were resolved and didn't rush through anything. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/05/2012 | Virus & Spyware
thanks for the HELP    I was lost & you  found the way I have not tried any thing yet but I am confident all is well  thanks again E Robichaux 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/02/2012 | Windows 7
Joe and Jared were both awesome! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/02/2012 | Hardware
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/02/2012 | Sound Card
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
04/01/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/30/2012 | General
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/26/2012 | PC Setup & Optimization
Joe was GREAT!!  He helped me with an oddball router problem & then updated the systems on both my home PC & my laptop.  It was excellent working with Joe and I really appreciate everything that he did to get my computers up and running and protected!! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/25/2012 | iTunes
Thank you so very much for your help. I really needed it! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/25/2012 | Email and Internet
Once again a great job by GeekSquad online. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/24/2012 | PC Tuneup
Thanks Joe! Tried to watch but couldn't keep up! Good job Ya"ll!! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/21/2012 | PC Tuneup
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/21/2012 | General
Thanks for the help 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/20/2012 | All in One Printer
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/20/2012 | Software
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/20/2012 | Internet Explorer
Joe B. was particularly clear in his instructions to me.  In my experience, this is not a common trait.  He really is exceptional with his written communcation skills.  Please be sure to appropriately acknowledge him for this strength. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/18/2012 | PC Setup & Optimization
Agent Joe B provided Excellent Tech. Support and I will definetly seek his assistance if Available. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/18/2012 | All in One Printer
Exquisite, sharp and efficient. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/17/2012 | iTunes
Great job! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/16/2012 | Mac OSX
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/15/2012 | PC Setup & Optimization
Great Geek!  Made me feel like I wasn't a computer ditz! Friendly and personable. Pleasure doing business with him! 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/14/2012 | Email and Internet
Great to work with, friendly and knows what questions to ask. Thanks 
Efficient:
Friendly:
Communicative:
Knowledgeable:
03/14/2012 | Email and Internet
Clear instructions, made sure we understood what was needed on our end to make the repair work and did it promptly. Great work. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
Click for more
You are on a site hosted and operated by SupportSpace.com according to its terms and conditions. Services will be provided by Geek Squad and/or authorized 3rd party technician. The information you provide will be handled according to its Privacy Policy. The information you provide here may be shared with Geek Squad and handled according to the terms of its Privacy Policy.